Vodafone

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Vodafone - India

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	Vodafone India no. format is 10 digits long +(91)xxxxx-xxxxx

Vodafone (India)

Vodafone Essar is a mobile network operator owned by the Vodafone Group, a global telecommunications company with an aggregate subscriber base of about 358 million as of 2010. In India, Vodafone Essar serves more than 134 million customers, providing GSM mobile services that include local mobile calling, national and international long distance, SMS, and broadband internet. Vodafone also provides mobile coverage in more than 30 countries across five continents.

Vodafone Essar’s history dates back to 1994, when the telecom’s predecessor, Hutchison Telecom, acquired a license to operate cellular services in Mumbai. In 2007, Vodafone moved forward with the US$10.7 billion acquisition of 67% of Hutchison Essar’s stake in India. Later on, the mobile network was renamed as “Vodafone,” now the second largest mobile network in the country in terms of revenue.

In May 2010, the wireless provider acquired the license to deploy 3G infrastructures in nine telecom circles of Delhi, Gujarat, Haryana, Kolkata, Maharashtra & Goa, Mumbai, Tamil Nadu, Uttar Pradesh (East), and West Bengal. In 2011, Vodafone announced its US$500 million investment to install 3G infrastructures in an effort to improve the network’s existing technology. Vodafone Essar provides GSM mobile coverage under the frequency of 900MHz and 1800MHz.

Because of Vodafone’s commitment in providing high-quality cellular services in India, the wireless network was heralded as the “Most Respected Company” in the telecoms industry and the “Most Trusted Service Brand” in 2010. Today, Vodafone continues to provide seamless services with affordable postpaid and prepaid tariffs to attract new customers and retain existing ones. With the telecom’s prepaid plans and services, millions of customers are slowly shifting toward such option, which demand lesser commitments with no contracts or mandatory monthly bills.

Vodafone Prepaid Voice Plans

Per Second Plan

The Per Second prepaid package, which costs (Rupees) Rs506, allows mobile users to track their airtime usage more accurately; however, frequent callers may benefit more from the per-minute option because in comparison, the actual per-minute cost of the Per Second plan is slightly higher than that of the Per minute plan.

With this package, local and STD calls to Vodafone numbers, to other networks, or to fixed lines cost 1paise per second. Text messaging, on the other hand, costs Re1 per SMS to local numbers, Rs1.5 per SMS to national operators, and Rs5 per SMS to international destinations.

Per Minute Plan

Mobile users who make calls more frequently may opt-in for the Per Minute Plan, Which costs Rs507 and delivers cheaper per-minute rates of 40paise for local on-net calls and 50paise for all other local and STD calls. And just like the Per Second Plan, the Per Minute Plan charges the same text messaging rates of Rs1 per local SMS, Rs1.50 per national SMS, and Rs5 per international SMS.

Vodafone Prepaid 3G Internet Plans

Vodafone 3G handset users may access the internet at much faster browsing and download speeds. Subscribers may choose internet prepaid denominations of Rs102 (100MB), Rs375 (500MB), Rs850 (3 GB), or Rs1,250 (5GB), depending on their web access needs.

Also, subscribers may opt-in for internet and calling prepaid services bundled into Rs500 or Rs1,000 packages. With the Rs500 option, one enjoys 500MB of data, 500 minutes of local and STD calls, and 500 local and national text messages. The higher denomination, the Rs1,000 plan, entitles mobile users 1,000MB of mobile data, 1,000 minutes of local and STD calls, and 1,000 local and national SMS allocations.

All data plans have an expiry period of 30 days. And once the allotted amount of data is consumed, data overage will be charged 2paise per kilobyte (KB).

Vodafone Prepaid Refills

Vodafone mobile users may replenish their mobile airtime by purchasing Vodafone prepaid top-ups from authorized retailers, shops, and Vodafone flagship stores located across the country. Also, prepaid users may visit Babblebug.com to purchase Vodafone prepaid load denominations of US$3, US$6, US$9, US$13, and US$26. Once purchased, the Vodafone prepaid mobile recharge will be converted to an equivalent amount in Indian national currency, the Rupee. Babblebug.com accepts, credit cards, debit cards, and PayPal as payment options.

Customer Support

For toll-free customer service, subscribers may dial 198 from their mobile phone or one may also dial 111 (chargeable). Subscribers may dial +91-9820098200 from any other phone or email vodafonecare.mum@vodafone.com. Vodafone’s website, www.vodafone.in, provides updated information about the mobile network’s handsets and services.