Viva

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Viva - Bolivia

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Enter your phone #	+591

Amount to add	$5.00$10.00$20.00$30.00$40.00$50.00$60.00$70.00
	Viva Bolivia no. format is 8 digits long +(591)xxxx-xxxx

Viva (Bolivia)

Viva is a cellular brand name launched in 1999 by NuevaTel, a telecommunications provider managed by Trilogy International, which owns majority of the mobile network’s shares. When Nuevatel first established its operations, it was the first mobile service provider to deploy GSM infrastructures across Bolivia, operating under the GSM 1900MHz band.

In 2002, NuevaTel continued to expand its mobile and telephony services by launching its first long-distance service and by signing MVNO leasing contracts to fixed-line cooperatives Cotas and Cotel. And in 2011, NuevaTel finalized its plans to install 3G infrastructures in Sucre, Tarija, Oruro, Pando, Potosi, and Beni in addition to the mobile network’s existing 3G coverage in Cochabamba, La Paz, and Santa Cruz. Such improvements in the telecom provider’s mobile coverage offer the subscribers faster internet access and data transfers.

Today, NuevaTel’s operations under the Viva brand cover approximately 30% of the entire subscriber base in Bolivia. And with the network’s planned expansion of its WiMax coverage this year, Viva’s share in the telecommunications market is expected to grow substantially. With such rapid expansion, Viva now boasts over 1 million subscribers across Bolivia, making the service provider the second largest in the country.

Viva offers both postpaid and prepaid plans to is growing consumer market, to which the prepaid option appeals significantly because subscribers are entitled to full control of their mobile usage without signing-up for contract-based plans, thus doing away with monthly bills and other unnecessary fees altogether. And just like other mobile networks in Bolivia, Viva offers per-second charging schemes on mobile calls.

Viva Prepaid Plans

Prepaid plan rates offered by Viva are one of the simplest tariffs to understand as compared to that of other networks. With the Viva prepaid plan, mobile calls are charged according to three specific periods within the day: normal (peak) business hours, which commence at 7 a.m. and end at 8:59 p.m.; reduced (off-peak) hours, starting at 9 p.m. and ending at 11:59 p.m.; and the super-reduced (super off-peak) hours, which run from 12 a.m. to 6:59 a.m.

Calls are charged Bs 1.55 per minute during normal business hours, Bs 0.69 per minute during off-peak or reduced hours, and Bs 0.51 per minute during super off-peak or super-reduced hours. SMS costs Bs 0.20 per text message of 160 characters.

Viva also offers prepaid internet browsing at a cost of Bs 4 per MB of data. Viva prepaid mobile users may enjoy 3.5G coverage in La Paz, Cochabamba, and Santa Cruz, while Viva offers GPRS/EDGE coverage in all other areas in the country.

Viva Prepaid Refill Top-ups

Viva subscribers within Bolivia may purchase Viva wireless refill cards in denominations of Bs 10, Bs 30, Bs 50, and Bs 90 from Viva retail stores located across the country. Purchasing Viva prepaid load top-ups through automated teller machines (ATMs) or from authorized agents are also a convenient way to replenish airtime minutes anytime and anywhere.

International Viva mobile recharge top-ups may also be purchased from Touch-n-Buy stores, from CallDirek agents, and from MyPinDial agents. Also, Viva prepaid customers may buy Viva airtime refills on Babblebug.com, which offers a wider set of Viva prepaid refill denominations of US$5, US$10, US$20, US$30, US$40, US$50, US$60, and US$70. Subscribers may use their credit card, debit card, or PayPal account to purchase Viva refills on Babblebug.com.

Customer Support

For customer service, Viva subscribers may dial 103 from their Viva cellular phones, or they may also visit http://www.nuevatel.com for a full list of information on the mobile network’s featured products and services.