Tigo

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Tigo _ Laos

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Enter your phone #	+856

Amount to add	$5.00$10.00$20.00$30.00$40.00$50.00$60.00$70.00
	Tigo Laos no. format is 9 digits long +856-xxx-xxx-xxx

Tigo (Laos)

Tigo Lao is a mobile brand owned by Millicom Lao, a joint venture between Millicom International (MIC) and the Government of Lao PDR. On a global scale, MIC operates 16 wireless networks in Africa, Central America, South America, South East Asia, and South Asia. In the local market, Tigo provides voice, roaming, messaging, and data services using GSM 900/1800 MHz infrastructures.

Millicom Lao established its commercial operations in the country in April 2003, when the mobile network initially launched its previous brand name, “Tango.” Within the first two years of operations, the wireless network already supported extensive local and roaming services to its growing number of subscribers, eventually completing the deployment of network infrastructures across the country in such a short period.

In 2007, Millicom moved forward with the renaming of its previous brand to “Tigo,” marked by the network’s aggressive marketing strategies in terms of promoting GPRS/EDGE, multimedia messaging, and entertainment services, which are undoubtedly geared for a younger subscriber base.

In 2008, Millicom Lao began rolling-out its Wimax broadband coverage, promising faster broadband mobile internet connectivity. The same year also witnessed a surge of additional subscribers by about 1.3 million. Today, Millicom continues to provide not only high-quality mobile services, but also offers one of the most admired customer support in the telecommunications market.

Tigo Prepaid Tariffs

Mobile users who wish to subscribe to Tigo’s prepaid services may purchase a GSM 900 prepaid SIM card, which already includes 20,000kip of prepaid credits. With Tigo Lao, calls from 6 a.m. to 12 a.m. cost 800kips/min and 847kips/min to on-net and off-net numbers, respectively; while calls from 12 a.m. to 6 a.m. cost 300kips/min (on-net) and 600kips/min (off-net).

On-net SMS costs 99kip while off-net SMS costs 250kip. Data access, on the other hand, charges a rate of 1kip per kilobyte (KB) of data.

Tigo Prepaid Refills

To replenish mobile airtime, subscribers may purchase Tigo prepaid refill top-ups from Tigo flagship branches located in LuangPrabang, Savannakhet and Champasak (Pakse). One may also recharge his or her minutes from authorized dealers or retailers across the country. For international refills, Babblebug.com offers Tigo prepaid top-up denominations sold in US dollars, but will be converted to Lao PDR’s national currency upon successful purchase. Babblebug.com accepts credit cards, debit cards, and PayPal as Tigo Lao prepaid load payment options.

Customer Support

To access customer service, subscribers may dial 123 from their mobile phone, dial (+856-20)-77-800-123 from fixed lines, or send an email to contact@tigolao.com. Tigo’s (Lao PDR) website, http://www.tigolao.com,provides detailed information about the company’s current plans and promotions.