Tata Docomo

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Tata Docomo - India

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Tata Docomo (India)

Owned by Tata Teleservices, Tata Docomo is a mobile brand that provides GSM coverage in 19 telecom circles across India. The mobile brand was a result of Tata Teleservices Limited’s joint agreement with the Japanese telecom NTT Docomo in 2008.

Currently, Tata Docomo’s network covers the telecom circles of Tamil Nadu, Kerala, Orissa, Karnataka, Andhra Pradesh, Maharashtra, Mumbai, Madhya Pradesh-Chhattisgarh, Haryana-Punjab, Kolkata, Rest of West Bengal, Jharkhand, Bihar, UP (East), UP (West), Gujarat, Himachal Pradesh and Rajasthan.

In terms of providing 3G services, Tata Docomo was the third wireless provider to deploy 3G infrastructures in its approved territories. 3G technology allows mobile subscribers to place video calls and to access the internet at much faster speeds as compared to what 2G technology delivers. Recently, talks went under way between Tata Teleservices and NTT Docomo regarding the companies’ plans to install 4G infrastructures in selected areas in the country.

Tata Teleservices also provides CDMA mobile coverage through another brand, Tata Indicom and Virgin Mobile. But over the years, GSM-based brand Tata Docomo has slowly taken the lead in offering cutting-edge mobile services especially with the network’s incorporation of 3G services, the subscriber base of which has reached 1.5 million as of May 2011.

To date, Tata Teleservices Ltd serves an aggregate of more than 84 million subscribers located in 450,000 towns and villages across India. And with Tata Docomo’s prepaid GSM plans, more customers are shifting toward such less financially demanding option, which allows customers to enjoy seamless network services without having to sign-up for annual contracts.

Tata Docomo Prepaid Plans

Tata Docomo Pay-as-You-Go Plan

As with the network’s prepaid plans, specific tariffs may vary among calling circles. The information listed below represents that of Mumbai. For all other regions in India, one may logon to http://www.tatadocomo.com to obtain specific plan details offered in their location.

New subscribers may purchase a Tata Docomo SIM card, worth (Rupees) Rs49, with lifetime validity. Upon activation, one receives free talk time worth Rs5.

For outgoing on-net and off-net calls, subscribers are charged 1paisa per second. Also, STD calls will be charged the same rate within one year from the date of activation, after which charging will be at 2paise per second. Each text message sent, on the other hand, costs Re1/SMS to local numbers, Rs1.5 to national networks, and Rs5 to international destinations. With Tata Docomo, all incoming calls are free of charge.

Meanwhile, accessing the internet through the network’s WAP or GPRS connection costs 10paise per kilobyte (KB) of data. As for international long distance rates, one may log on to http://www.tatadocomo.com.

Although Tata Docomo customers enjoy lifetime validity of their prepaid subscription, they must recharge their account at least Rs200 every six months to keep their account active.

Tata Special Tariff Vouchers

Considering the diverse mobile usage needs of Tata Docomo subscribers, the mobile network provides Tariff Vouchers that deliver specific cost-effective benefits such as more affordable local calling and STD airtime, among many others.

Local Tariff Vouchers

Local tariff vouchers worth Rs32 and Rs69, with respective validity period of 30 and 60 days, deliver cheaper local mobile calling for only 1paisa per 2 seconds of airtime. But as affordable as this package may seem, subscribers cannot use this plan while on roaming.

On-Net Tariff Voucher

With a standard retail price of Rs24, the on-net tariff voucher delivers much cheaper local on-net calls at 1paisa per six seconds (10p/min) of airtime, while STD on-net calls cost 1paisa per three seconds (20p/min). With a validity period of 30 days, the tariff voucher’s on-net calling is also applicable to Tata Indicom and Virgin Mobile numbers.

STD Tariff Voucher

Because subscribers’ STD calling needs greatly vary, Tata Docomo offers four options to choose from: Rs16 (all STD mobile calls at 2paise per 3 seconds), Rs31 (2paise per 3 seconds of STD calls plus 100 free local and national SMS), Rs36 (all STD calls at 1paisa per 2 seconds, but the first minute will be charged 1paisa per second), and Rs62 (all STD mobile calls at 2paise per 3 seconds), with validity periods of 15, 30, 30, and 90 days, respectively.

The STD Tariff Voucher is available to all existing subscribers. However, this promotion is applicable for use within the home network only. In other words, the STD Tariff Voucher will not apply when subscribers go on roaming.

ISD Calling Pack

Depending on the type of voucher denomination purchased, the ISD calling pack entitles cheaper calls to selected international destinations. The Rs28 pack, for example, offers 30 days of affordable calls to Gulf countries, charging only 12paise per second. The Rs59 denomination delivers 1paisa-per-second calling to US and Canada, while the Rs205 pack charges the same rate to the US and Canada, but includes bonus airtime worth Rs145. This promotion is applicable to new and existing Tata Docomo mobile users.

Subscribers must take note that calls to offshore US territories such as Hawaii and Alaska are not included in this plan. Gulf countries include Bahrain, Kuwait, Saudi Arabia, UAE, and Yemen.

Special Packs

Tata Docomo offers special packs to meet the specific calling needs of subscribers even further. Currently, Tata Docomo offers the following special package denominations:

Rs51

Valid for 180 days with free talk time worth Rs15, the Rs51 package charges 1paisa per second for the first 120 seconds of local on-net talk time of the day. Subsequent local on-net and STD on-net calls will be charged 1paisa per two seconds of airtime. Also, the first SMS of the day costs 60paise, and each subsequent SMS, local or national, will be charged 30paise.

The Rs51 special pack also includes 2GB of GPRS data with 30-day validity.

Rs94

The Rs94 special pack may not include free airtime, but this is the only special package that offers one-year validity and cheaper calling rates during off-peak hours (11 p.m. to 7 a.m.), when local on-net calls cost only 1paisa per six seconds, and from 7 a.m. to 11 p.m., 1paisa per three seconds. Also, the first three text messages sent during the day costs 60paise each, after which the subscriber will receive 100 free local SMS, consumable within the day.

Rs111

This special prepaid pack, valid for 30 days, delivers 11,111 seconds of on-net local airtime, 1,111 local and national SMS, and 111MB of GPRS data.

Rs120

The 30-day Rs120 plan denomination includes 275 minutes of local and STD calls.

Subscribers must take note that the special tariffs are not applicable while on roaming. The prices indicated for the special packs already include applicable taxes. Also, the special packs are available to new and existing subscribers.

Recharge for New Subscribers

New Tata Docomo subscribers may also recharge their prepaid account with the following denominations: Rs60 (1.2paise per second of local and STD calls), Rs61 (1.2paise per second of local and STD calls, plus free 1GB of GPRS data per month for two months), Rs101 (1.2paise per second of local and STD calls, plus, from the second month onwards, Rs50 worth of free talk time per month for four months). Just like the rest of the tariff vouchers, the recharge options for new subscribers are applicable only within the home network.

Tata Docomo SMS Packs

Frequent SMS users may opt-in for any of the prepaid SMS packs to save much on heavy text messaging. Options include Rs5 (75 local and national SMS), Rs12 (300 local and national SMS), Rs23 (60paise/SMS for the first three text messages sent for the day, then 97 free local SMS for the day), Rs26 (1paisa per local or national SMS, valid for 30 days), Rs34 (3000 local and national SMS), and Rs35 (60paise per SMS for the first three text messages sent for the day, then 97 free local SMS for the day; subscribers also receive Rs10 worth of talk time). The Rs5, Rs12, Rs23, Rs26, Rs34, and Rs35 options have a valid period of 1 day (valid until midnight on the day of recharge), 3 days, 365 days, 30 days, 30 days, and 365 days, respectively.

Tata Docomo Daily and Weekly Plans

Daily Rental Packs

For only Rs2, subscribers are entitled to cheaper usage rates the entire day. Airtime costs 1paisa per two seconds for local calls, 3paise per four seconds of national calls, 1paisa per local or national SMS, 1paisa per 10 seconds of local on-net night calling, and 1paisa per six seconds of local on-net calls.

International airtime also comes cheaper, with calls to USA, Canada, or the UK for only 3paise per second, while calls to Gulf countries cost only 11paise per second.

Weekly Rental Packs

Prepaid subscribers who need to talk more with less may choose the Rs10 weekly rental pack, charging only 1paisa per two seconds of local calls, 3paise per four seconds of national calls, 1paisa per local and national SMS, 1paisa per 10 seconds of local and on-net night calls, and 1paisa per 6 seconds of local on-net calls.

International calling costs only 3paise per second of airtime to USA, Canada, or the UK, and only 11paise per second to Gulf countries.

To register to the daily or weekly plans, subscribers may dial *141# and follow instructions.

Tata Docomo Prepaid Refills

To replenish prepaid airtime minutes, Tata Docomo prepaid top-ups may be purchased from Tata Docomo flagship stores and authorized dealers. For special top-ups, Tata Docomo prepaid users may logon to http://www.tatadocomo.com or visit any Tata Docomo store.

For international refills, Babblebug.net offers Tata Docomo prepaid load denominations of US$3, US$7, US$13, US$27, and US$54. Once purchased, the prepaid mobile recharge top-ups will be converted to India’s national currency, the Rupee. Babblebug.net accepts credit cards, debit cards, and PayPal as prepaid mobile refill payment options.

Customer Service

Subscribers must take note that customer care contact information varies from region to region. In Mumbai, one may dial 9029012345 or send an email to listen.mum@tatadocomo.com. For all other locations, customers may logon to http://www.tatadocomo.com for available contact information in their area.