Digicel

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Digicel - Curacao

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Enter your phone #	+599

Amount to add	$5.00$10.00$20.00$30.00$40.00$50.00$60.00$70.00
	Digicel Anguilla no. format is 8 digits long: +1+599-xxxx-xxxx

Digicel (Curacao)

Launched in 2005, Digicel Curacao is a mobile network operator owned by the Digicel Group, the fastest growing telecommunications provider in the Caribbean and the first network operator to connect the three ABC Islands of the Netherlands Antilles: Aruba, Bonaire, and Curacao.

Digicel Group had first established its foothold in Curacao upon the mobile network’s acquisition of Curaçao Telecom N.V. in 2005. Since then, Digicel has committed more than US$10 million worth of investments in deploying cutting-edge GSM infrastructures throughout the entire island. In fact, Digicel is the first to provide seamless and high-quality mobile coverage in Bandabou and Bandariba, just two of the areas that experienced a giant leap in terms of enjoying unparalleled cellular coverage with GSM networks, operating under frequencies of 900/1800/1900MHz.

The Digicel Group was first incorporated in Bermuda, and later on launched its first cellular operations in Jamaica in April 2001. Since then, it has expanded its coverage throughout the pan-Caribbean area, Central America, and the Pacific. Today, Digicel provides mobile services in 32 countries and territories with about 12 million subscribers with all the markets combined.

To strengthen its appeal to its growing number of subscribers, Digicel has also maintained one of the most admired customer service centers in the Caribbean market. Also, Digicel has more than 235 international roaming partners in 113 counties, providing expansive coverage for residents in Curacao who frequently travel abroad.

Digicel Prepaid Calling Plans

Digicel offers per-second charging on mobile calls, which brings up to 33% of savings on mobile usage. Also, Digicel provides lower off-peak and weekend mobile airtime rates for the network’s growing number of subscribers. During peak hours (7 a.m.-11 p.m.), on-net mobile calls (Digicel to Digicel) and calls to fixed lines cost Nafl 0.65 per minute, while calls to other networks are charged Nafl 0.70 per minute. During off-peak hours, talk time rates become lower at Nafl 0.55 per minute for on-net calls, Nafl 0.65 per minute for calls to fixed lines, and Nafl 0.70 per minute for calls to other network operators.

Digicel SMS Bundles

Digicel mobile users who frequently send text messages may subscribe to Digicel SMS bundles, starting with the 50 SMS bundle, which includes 50 text messages for only Nafl 5. The 120 SMS bundle, on the other hand, costs Nafl 10. To register, customers may dial *143#.  The Digicel SMS bundles, which expire after a 7-day validity period, are only applicable to on-net text messaging.

Digicel Pay-as-You-Go and Unlimited Mobile Internet

Customers with internet-capable handsets may access mobile internet with Digicel’s pay-as-you-go internet browsing service, charging only Nafl2 per MB of data.

For frequent web users, Digicel also offers cost-effective unlimited data plans. One may choose the 1-day (Nafl 3.50), 7-day (Nafl 17.50), 14-day (Nafl 30), or the 30-day (Nafl 50) data plan by dialing *135#.

Digicel Prepaid Refills

To replenish mobile airtime, Digicel subscribers may purchase Digicel Flexcards from Digicel stores and participating retailers located in the island of Curacao. Mobile users may also top-up their prepaid accounts by purchasing Digicel prepaid load through MCB ATM’s. One only needs to insert his or her debit card in the machine and follow instructions, after which the Digicel prepaid wireless refill goes directly to the customer’s account.

For international top-ups, Babblebug.com offers Digicel prepaid mobile recharge denominations of US$5, US$10, US$20, US$30, US$40, US$50, US$60, and US$70, any of which may be purchased through credit cards, debit cards, or PayPal. Once purchased, the prepaid refill will be converted to the equivalent amount in Curacao’s national currency.

Customer Support

To access customer service, Digicel subscribers may dial 145 from their mobile phone, dial +5999-736-1056 from a fixed line, or email customercarecuracao@digicelgroup.com. Digicel customers in Curacao may also visit the Digicel Mega Store located in Curacao or visit the mobile network’s website, http://www.digicelcuracao.com/.