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Airtel - India

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Airtel (India)

Bharti Airtel Limited (formerly Bharti Telecom Limited) is one of India’s largest telecommunications companies, offering fixed telephony, wireless, and broadband internet services in 22 telecom circles across the country. Founded in 1986, Bharti Telecom became the first in India to provide push-button telephone services with the mobile network’s agreement with Siemens.

From the beginning of its operations throughout the 1990s, the telecom successfully acquired several mobile networks such as JT Holdings in Karnataka and Andhra Pradesh, Skycell Communications in Chennai, and Spice Cell in Calcutta. The subsequent acquisitions have pushed Bharti Telecom to be the largest communications provider in India in terms of subscriber base.

Today, Bharti Airtel controls operations in 19 countries in Africa and Asia, serving an aggregate of more than 220.9 million customers as of March 2011. As of June 2011, Bharti Airtel’s subscriber base in India reached 169 million or about 20% of the country’s mobile market. The telecom’s coverage reaches about 86% of the country’s total population, covering all of the 22 licensed jurisdictions or telecom circles in India.

Across the country, Bharti Airtel offers postpaid and prepaid tariffs and other seasonal promotional offers which vary per region. All in all, Airtel offers local and international voice, data, fixed telephony, broadband internet, roaming, and national and international long distance services with the network’s 2G and 3G coverage.

Airtel Prepaid Plans

In India, Airtel’s SMS, airtime, and data usage costs vary per region. Airtel’s website, however, provides comprehensive information about the mobile network’s prepaid plans in every region in India. The following information below features Airtel’s prepaid plans currently offered in Delhi NCR. For all other regions, Airtel mobile users may visit http://www.airtel.in.

In Delhi alone, Airtel provides up to four prepaid airtime plans in an effort to meet the varying calling needs of subscribers. All prices listed below are quoted in India’s local currency, the Rupee, with symbols Re. (singular) or Rs. (plural).

Airtel Regular Prepaid (Airtel/DL/GSM/11)

This Rs25 prepaid package, on a per-second charging scheme, delivers very affordable calling rates of 1.2 paise per second for both local and STD mobile calls and only 1.5 paise per second for calls to fixed lines. The Airtel Regular Prepaid plan’s promotional rates have a validity period of only 180 days from the date of activation, after which the rates change to Re1 per minute for local calls and Rs1.50 per minute for STD calls.

Airtel Turbo Plan 1 (Airtel/DL/GSM/25)

Prepaid subscribers who prefer per-minute airtime charging may choose Airtel Turbo Plan 1, which costs Rs45. Mobile users on this plan enjoy cheaper calling rates of 60 paise per minute for all calls to mobile numbers, whether local or STD. Calls to landlines, on the other hand, cost 90 paise per minute.

Calls while roaming in other regions in India are charged the same rate of 60 paise per minute for on-net calls, while talk time to all other networks costs 80 paise per minute.

Airtel MNP SUK Prepaid (Airtel/DL/GSM/14)

Another per-second calling plan, the Airtel MNP SUK Prepaid package, is ideal for customers who spend lesser time on making outgoing calls. This, package, which costs Rs19, also delivers Rs5 worth of free airtime. Once the free minutes are consumed, local calls and STD calls will be charged 1.2 paise per second, while talk time to fixed lines will be charged 1.5 paise per second.

Airtel Turbo Plan 2 (Airtel/DL/GSM/9)

Airtel customers who frequently roam in other national locations within India may opt-in for the Airtel Turbo Plan 2 package, which costs Rs46 and charges on a per-second basis. Local and STD calls cost 1.2 paise per second, while calls to landlines are charged 1.5 paise per second.

While on roaming, mobile calls to other Airtel numbers are charged 60 paise per minute, while airtime to other networks costs 80 paise per minute.

SMS Rates

Regardless of the plan, text messages cost Re1.00 per message sent to local networks, Rs1.50 per message sent to national operators, and Rs5.00 per message sent to international destinations.

Airtel Prepaid Refills

Airtel prepaid customers who wish to recharge their airtime minutes may purchase Airtel prepaid top-ups from Airtel flagship stores, retailers, authorized dealers, and other outlets located across India. For international refill top-ups, Babblebug.com offers Airtel prepaid load denominations of US$3, US$8, and US$13. Once purchased, the Airtel prepaid mobile recharge will be converted to an equivalent amount in India’s national currency, the Rupee. Babblebug.com accepts credit cards, debit cards, and PayPal as modes of payment.

Customer Support

Airtel mobile subscribers may access customer service by dialing *121# from their mobile phone or by sending an email to 121@in.airtel.com. From non-Airtel handsets, one may dial 98-100-12345. Also, mobile users may visit Airtel’s website, www.airtel.in, and choose their specific region to obtain accurate information about Airtel’s featured plans and other promotions.